Listen

Proactive social monitoring automatically surfaces relevant
conversations that matter most to your business
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Before You Can Act, You Have to Listen

Millions of social conversations are happening globally. Marketers have to know which conversations to listen to in order to be part of the dialogue. Sysomos Listen is a powerful social monitoring platform that ensures your relevant conversations and images are collected in real time.

Competitive Tracking

Analyze competitors, benchmark performance, and analyze trends across your industry

Brand Health

Track your brand’s social perception and understand how campaigns and product launches impact it

Campaign Monitoring

Monitor campaigns, benchmark against past performance, and utilize reporting to share data

Influencer Identification

Surface relevant influencers in
your industry by relevance to a
specific topic or industry

Crisis Management

Receive an automatic alert when a
crisis begins to trend so you can act
quickly to protect your brand

Sysomos is a trusted
platform for amazing
brands and agencies

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Automated Monitoring and Alerts of Topics That Matter

  • Automatically surface relevant conversations so you have instant access to emerging issues and themes across large volumes of conversations over time
  • Minimize time to action by enabling alerts on volume, influencer engagements or emerging viral trends
  • Segment audiences to identify influencers and affinities around search terms and specified categories to monitor brand health beyond sentiment
  • Leverage Sysomos configurable tagging structure to categorize conversations by brand, service issues, or customer engagements

Listen Across Text and Visual Media

  • Extend your search to monitor text, objects, scenes and even your logo across Instagram, Twitter and Facebook to see what resonates on owned and earned conversations
  • Identify specific social accounts and analyze their conversations and assets for comparison
  • Leverage affinities for deeper understanding about your audiences to inspire stronger content
  • Utilize 100% of the data – not just a sample – by leveraging 13 month historical content backloads

Real-Time Benchmarking of Your Competition

  • Investigate trends down to the hour to analyze changes in conversations
  • Compare sentiment, engagement volumes, and social channel scorecards to benchmark your brands against competitor’s public data
  • Schedule delivery of reporting via email or export on demand to quickly share insights to your team members or manager
  • Customize sentiment for more granular detail and accuracy in reporting

Listen Capabilities

    • Influencer identification
    • Competitive benchmarking
    • Risk and security detection
    • Content performance
    • Owned social management
    • Competitive analysis
    • Audience and community analysis
    • Crisis management
    • Content creation
    • Community management
    • In-app reporting
    • Workflow management

Trusted By the World’s Top Brands and Agencies

Take a look at how companies are putting the Sysomos Listen to work for them and seeing success.

Enjoy Always-On Social Monitoring with Sysomos Listen