Meltwater Engage

Our social media management solutions make it easy to publish campaigns,
engage with your audience, and streamline reporting across social media channels.

  • Engage with Customers

    A centralized inbox enables quick actions or escalations to build and maintain brand advocacy.

  • Trust a Single Solution

    Draft, schedule, and publish content to maintain a consistent brand voice on your channels.

  • Measure Impact & Share Results

    Capture mission-critical insights and ranking of top-performing content, saving you time.

  • Build Relationships

    Surprise and delight your customers through response to hashtags or unprompted mentions of the brand.

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Engage Capabilities

    • Social customer service
    • Automatic categorization of content
    • Customizable interface by job role
    • Configure workflows and approval permissions
    • Mobile applications
    • Global scalability
    • Earned, owned, and paid community management
    • Efficiency reports and dashboards
    • Robust message filtering
    • Post to 9 social channels
    • Consumer interaction and conversations history
    • Internal audit trails
    • Agent collision prevention
    • CRM and listening integrations