An Insights-driven Marketing Platform

Empowering marketers with social insights for action

Sysomos, a Meltwater product, empowers brands and agencies to turn data-driven insights into actionable customer engagement opportunities. By automating many of today’s manual efforts within an AI powered analytics engine, marketers can turn trillions of owned and earned data points into contextual insights and predictions that drive stronger business decisions. Through real time alerts, marketers can tap into shifts and trends related to their brand and immediately take action.

Social Listening

With Social Search, you get unlimited data and no cap on query volumes so you can freely research a topic of interest happening in real-time or turn back the clock to uncover historical trends on over 200 billion socialconversations.

Social Media Management

Integrate your social media marketing, account management, and key metricsinto a single, customizable platform. Get quick access to insights while simplifying the workflow for even the most complex enterprise.

Social Influencers

With 1 billion profiles, 60K categories and five years’ worth of historical data, meet the most sophisticated influencer search engine out there. Easily find and manage influencers in any category and location in the world across Twitter, YouTube and blogs

Data Visualization

Integrate content and data from a variety of sources to provide a complete 360° view. It creates visualizations of the metrics and key performance indicators that matter most to your business, along with relevant context and insight.

Social Listening

  • Know Your Customer: Gain deep audience insight to better understand what they care about and produce targeted strategies that will resonate.
  • Competitive Benchmarking: Easily compare how your brand stacks up against your competition across marketing campaigns, sponsorship events, or images.
  • Search Visual and Text: Leverage our proprietary image recognition engine combined with best-in-class conversation filtering.
  • Share Insights Automatically: Create powerful social reports and share them across the organization.

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How does Sysomos help customers every day?

Unified Platform

Data you need and can trust in a role based, configurable interface

Insights to Action

Share social data to inform business decisions across the entire company

Marketing Campaigns

Aggregate data across earned and owned to inform planning

Faster Time to Value

Get up and running in under 30 days to drive ROI and user adoption at scale

Dedicated Support

Dedicated global customer support team with 24/7 response

“Having access to all of the tools that Sysomos has to offer under this new integrated platform will deliver valuable insights for building accurate customer profiles. The platform succinctly marries data, allowing us to understand and act upon essential information when timing is of the essence.”

Fabiola Romero of Yamaha Motor Corporation

Yamaha Motor Corporation

Social Media Management

  • Schedule & Publish Top Content: Discover, curate, create and distribute social content that is more engaging, timely and less costly to produce.
  • Streamline Customer Care: Engage with customers across owned and earned channels to improve customer satisfaction, increase retention and drive customer acquisition.
  • Maintain Governance and Workflow: Accommodate even the largest social team in a single system with customizable screens based on user roles and access levels.
  • Automated Reporting: Get complete visibility and control over your earned and owned so you can optimize campaigns and maximize ROI in near real-time.

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Our customers love us, but don’t just take our word for it

We love it when our customers have great things to say about us. Here are some of their case studies.

Monitoring social media for a large and diverse brand portfolio

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Using Sysomos to push new frontiers with clients

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Understanding the global impact of developer campaigns

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HeinekenMondelezSubwayCliniqueIBMNBCDDB-LatinaPorscheSingapore Airlines

Turn Social Data into Actionable Insights