Our Platform

A Unified, Insights-driven Marketing Platform

Empowering marketers to easily Search, Discover, Listen,Publish, Engage, and Analyze at scale across earned and owned media. One login to powerful stand-alone apps or integrated workflows; even better when used together.

Sysomos Platform

A Unified, Insights-driven Social Platform

Empowering marketers to easily Search, Discover, Listen, Publish, Engage, and Analyze at scale across earned, owned, and paid media. Powerful stand-alone apps; even better when used together.

Search
  • Unlimited, historical research over 13 months on 200B+ conversations
  • Powerful real-time access for engagement or social data analysis
  • Compare across earned and owned in a unified dashboard

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Discover
  • Visualize your brand through the eyes of your customer
  • Explore audience behaviors & demographics for targeting
  • Identify co-branded opportunities for targeting behaviors

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Listen
  • Automated monitoring & alerts of emerging trends
  • Monitor audiences, keywords, and visual media
  • Expand beyond marketing with mentions feeding business insight

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Publish
  • Campaign planning and execution
  • Content approval, workflow and governance
  • Repurpose and share top performing content and assets

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Engage
  • Engage across all social accounts in a single view
  • Streamline and prioritize customer response or CRM escalations
  • Categorize engagements with consumers for future relevance and response

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Analyze
  • Measure and benchmark insights across earned and owned
  • Automated reporting, alerts, and dashboards for activation
  • Rich content and analytics based APIs for integration and flexibility

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Search
  • Unlimited, research over 13 months on 200B+ conversations
  • Powerful market research for real-time, complete data analysis
  • Compare across earned and owned in a unified dashboard

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Discover
  • Visualize your brand through the eyes of your customer
  • Explore audience behaviors & demographics for targeting
  • Optimize top performing owned & paid content real time

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Listen
  • Automated monitoring & alerts of topics that matter
  • Listen across text and visual media
  • Real time benchmarking to your competition

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Publish
  • Campaign planning and execution
  • Content approval, workflow and governance
  • Repurpose and share top performing content

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Engage
  • Engage with owned, paid, and earned audiences
  • Streamline and prioritize customer response
  • Escalation into customer care systems

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Analyze
  • Integrate data across paid, earned, & owned
  • Automated reporting, alerts, and dashboards
  • Rich APIs for integration and flexibility

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“Having access to all of the tools that Sysomos has to offer under this new integrated platform will deliver valuable insights for building accurate customer profiles. The platform succinctly marries data, allowing us to understand and act upon essential information when timing is of the essence.”


Fabiola Romero of Yamaha Motor Corporation

Yamaha Motor Corporation

How does Meltwater Social help customers every day?

Unified Platform

Data you need and can trust in a role based, configurable interface

Insights to Action

Share social data to inform business decisions across the entire company

Marketing Campaigns

Aggregate data across earned and owned to inform planning

Faster Time to Value

Get up and running in under 30 days to drive ROI and user adoption and scale

Dedicated Support

Dedicated global customer support team with 24/7 response

Our customers love us, but don’t just take our word for it

We love it when our customers have great things to say about us. Here are some of their case studies.

HeinekenMondelezSubwayCliniqueIBMNBCDDB-LatinaPorscheSingapore Airlines

Turn Social Insights into Action Across Earned and Owned