An eventful day of discovery on how to unlock the power of social

Our incredibly popular Sysomos Summit - now the Meltwater Social Summit - was another hit in London on March 12, 2020. Summit brought the best digital marketers together to share strategies for acting on social media insights that drive business results. Guests were inspired by brands and agencies alike and walked away with ideas on how to unlock the power of social, to truly transform the way you do business. Thank you for joining us!

What to Expect from Meltwater Social Summit

Be Inspired

Companies like British Heart Foundation, Ogilvy, International Olympic Committee, & LEWIS PR have taken the stage at previous Summits. Learn from the experts on how to unlock the power of social.

Network With Peers

There’s more to Meltwater Social Summit than just great content – it’s also a lot of fun! Make valuable connections with 500+ of the best digital marketers and share best practices

Get a Sneak Peek

We’ve got exciting updates to share! See and hear from the Meltwater Social team on what we’ve been working on to enhance the Social Platform.

Agenda Snapshot

Thursday | March 12, 2020

Download Agenda

Breakfast | Registration | Demonstrations
Opening Remarks

Claude Springer, Summit Emcee, Meltwater

Meltwater Social Product Update

John Box, EVP – Meltwater Social
Erica Jenkins, VP Product Management, Meltwater Social

The State of Social – Trends in Social Marketing for 2020

Steven Bartlett, Founder & CEO, Social Chain

Break | Demonstrations
How Social Supports Unicef’s Mission to Protect All Children

Nathalie Ormrod, Digital Marketing Strategist, Unicef

Optimizing Your Digital Marketing Strategy for Growth

Giles Peddy, EMEA VP, LEWIS PR
Andy Martinus, Head of Innovation, LEWIS PR

Lunch | Demonstrations
Getting Personal With the British Heart Foundation

Jo Eden, Social Media Manager, British Heart Foundation
Emily Tornqvist, Senior Social Media Executive, British Heart Foundation

Solving the Mystery of Social Media

Sarah Thrift, Digital Marketing Manager, Agatha Christie Ltd

Break | Demonstrations
Bringing the History of Design to Life on Social Media

Annie Andoh, Social Media Manager, Victoria & Albert Museum

Panel Discussion: News at the Speed of Social – How Social Media is Redefining the Future of News and Journalism

Javier Burón, CEO & Co-Founder, Audiense
Kate Russell, Tech Reporter & Author
Helen Dunne Editor, Corp Comms Magazine
Andy Martinus, Head of Innovation, LEWIS PR
Moderator: Johnny Vance, Meltwater

Closing Remarks

Claude Springer, Summit Emcee, Meltwater

Drinks Reception | Demonstrations

Location & Accommodations

etc. Venues County Hall
Riverside Building, Belvedere Rd, Lambeth,
London SE1 7PB, UK

Venue Website

A showstopper of a venue in London’s iconic County Hall. This stunning venue sits on London’s Southbank with breathtaking views over the House of Parliament, Big Ben, and the London Eye

The Summit Experience

Meltwater Social Summit is a semi-annual gathering of hundreds of the best and brightest in social. It’s a time for customers to share what they are working on, how they are solving problems and uncovering new insights. For attendees, it’s all about finding inspiration and networking with like-minded marketers. Check out the blog recap and #meltwatersummit feed from the last Summit event in NYC.


My brain is full. Ready to go home and get to work! Thanks @MeltwaterSocial for such an excellent #MeltwaterSummit. You didn’t miss a single detail including the social-inspired playlist!


Hear from the Best & Brightest in Social

Last year’s Summit London speakers included digital experts from top brands and agencies: